Do I have to Sign A Contract to get my house cleaned?
No, ANYCC doesn't require a contract for regular residential cleanings. However, we might ask you to sign a simple contract for your periodic office cleaning needs.

Is ANYCC Insured and Bonded?
Yes, we are fully insured and bonded and carry workers compensation. We do have a liability insurance , employee bonding, and property damage. Please notify us in 24 hours of the cleaning date If any damage/loss does occur.

Do I have to provide my cleaning supply in my facility?
The choice is yours. If you have the facility that requires industrialized equipment, we provide the equipment. However, you can provide your own equipment; such as vacuum cleaner, dust mop, wet mop, and cleaning supplies for your house and a smaller office environment. We can also provide our equipment and cleaning supplies for your residential and office cleaning needs for a fee.

What is your hourly charges on any site cleaning?

First of all, We do not charge by hour and/or extra person at all. Our charges are depending on the service you would like to get.  Construction Cleanings, we charge by square feet,  however we might need to visit your facility if you have more that 3500 sq ft. Any type of house cleanings, move in move outs; depending on the room count (bathroom counts as a room, stairs also counts as a room), we will be able to give you an estimate on the phone. No matter what, either your premise is small or big, you will have more than enough people to clean.  With ANYCC, You don't need to engage several suppliers. We do it all, ANYCC is always your complete service provider.

What is the House Cleaning cancellation policy?

If it is necessary for you to cancel/skip your regular cleaning day, ANYCC requires a 48 hours notice. Your notice help us to re-schedule our maids for another jobs. Please be sure to call in any termination of regularly scheduled cleanings. Please read our Terms and Conditions below.

 

Will ANYCC always send the same service provider for my Office?
We usually send the same service providers each time. Occasionally, there may be a change in service providers due to illness, vacation or they may no longer work for ANYCC. No matter what happens, we will always have the replacement. However, if you would like to make a change, please do not hesitate to ask.

 

How do you ensure honesty and reliability?  
At ANYCC, we check all the references provided by the cleaner. If she/he cannot provide verifiable reference we don't offer them work. We don't have no exceptions. We provide them extensive training making sure he/she met all our quality standards. We take OSHA standards as a guide to train our employees knowing its importance on especially health care related medical facility cleanings.

 

How do I provide feedback for your services?
Since cleaning is a very personalized and subjective service, we provide a customer satisfaction survey card depending on the service you have after each visit. We would like for you to make sure that all of the items listed on the form have been done in each room that was cleaned with your brief recommendations.

Да, мы говорим по-русски - Yes, we speak Russian   -    Terms & Conditions